Terms & Conditions

General Terms & Conditions

By agreeing to these Terms of Service, you have given us the consent that you have read and fully aware of the terms and conditions of Pyramid Online Shop. You agree not to reproduce, duplicate, copy, sell, resell or exploit anything on the website without express written permission by Pyramid Online Shop.


Prices for our products are subject to change without any notice. We reserve the right at any time to modify/discontinue any service without notice at any time. We shall not be liable for any modification, price change, suspension or discontinuance of the service.


We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer/mobile monitor's display of any color will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.


We reserve the right to refuse any order you place with us. Pyramid Online Shop reserves all rights to cancel any order if the ordered product is unavailable or if it is out-of-stock. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

Cash On Delivery

For customers who choose cash on delivery while checking out, we don't accept any return just because customers have changed their mind about not taking it. Customers must take the product and give full payment in cash to the delivery man. 

After you confirm the order, product delivery process will automatically start. If you want to cancel the order, you have to do it before shipping. After the product is shipped, the product is non-returnable. You have to pay full payment for the product. Please do not order if you are not sure about buying. We want to give good services to our beloved customers and we also hope and expect honest buyers.


Returns and Refund

User Account

Each user accounts must be created under one distinctive registered phone number, and email address of the user. Multiple accounts cannot be created under the same information as mentioned, and the user cannot avail any offers more than once.


Sometimes, there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies/omissions, and to change/ update information/cancel orders if any information is inaccurate at any time without prior notice even after you have submitted your order.


If you wish to buy in wholesale and do business yourself, just contact us via e-mail/inbox in page/call in our customer care number.

Open Shop/Make Money (For Merchants)

How To Open Shop?

Merchants can open their own shops in Pyramid Online shop and start selling their stock products immediately. Opening a merchant account in Pyramid Online Shop is free. 

If Merchant does not have any stock products, he/she can buy products in wholesale from Pyramid Online Shop and start selling.

Advantages Of Opening A Shop 

1) Merchants can easily impress buyers by showcasing their products that look more professional on the website.

2) When orders come through a website, it helps merchants to get better status and better identity in the online market and to gain the trust of customers.

3) It's far more convenient to show your products on a website so that customers can choose from different products easily. 

4)  As Pyramid Online Shop runs advertisements regularly, products are likely to be sold quickly on the website. Merchant products will also be shown and advertised in Pyramid Online Shop page/group/Instagram etc.

5) From order taking to delivery, everything will be managed by Pyramid Online Shop. Merchants won't have to worry about a thing other than making money. Additionally, customers can get continuous updates of their order such as when the order is accepted, when it is delivered to courier etc from their account.

6) Merchants will get reviews of their products from customers on the website where good reviews will give an automatic boost to their sales.

7) Merchants can boost their products cheaply at 80tk/dollar rate by creating a post in Pyramid Online Shop page. If Merchants want to boost any post from their own page, 85tk/dollar rate will be applicable and there should be a link of pyramidonlineshop.com in the boosted post to help people to order through the site.

8) Merchants can use website name-- pyramidonlineshop.com in their page/group/business card/shopping bag etc after notifying Pyramid Online Shop.


1) Products must be stored in Pyramid Warehouse. 

2) Merchants will be responsible for their product packaging cost.

3) Merchants must give after sale services if required.

4) Pyramid online shop will take 5% of the sale value of all products that are enlisted in the website. 

5) Pyramid Online Shop holds the right to change any policy or cancel any merchant account/discontinue products or services of any kind with the merchant without any prior notice.

6) Merchant product price must be proportional to the quality of the product. Pyramid Online Shop will not allow any overpriced or unattractive low-quality products to be sold on their website.


For any query,

Contact Us